Straight answers for owners, tenants and applicants.

TCS Property Management is a full-service residential property management company headquartered at 107 S. 2nd St., Suite 300, Philadelphia, PA 19106. It manages single-family homes, condos, townhomes and small multifamily buildings for independent landlords.

Yes. TCS holds Pennsylvania real estate broker license RB068118 and is a BBB Accredited Business.

Yes. TCS has an in-house team that manages single-family homes rented to housing voucher holders and works directly with local housing authorities.

Besides property management, TCS offers asset management, receivership asset management, corporate relocation, real estate brokerage for buying and selling investment properties, and renovations through SNA Renovations.

Tenant marketing and placement, applicant screening, lease preparation, rent collection, bill payment, maintenance and repair coordination, monthly financial statements, and eviction handling when needed. Owners see everything in real time through the AppFolio owner portal.

Usually two to four weeks, sometimes longer in winter. Listings go on the TCS website, the MLS, rental sites and signage as soon as the owner approves re-renting.

Every applicant goes through a check of credit, criminal and eviction records, employment history and prior landlord references. The standard is income of about three times the monthly rent.

TCS reports collecting over 99% of rents, using monthly invoices, follow-up calls to late tenants and property visits.

Yes. TCS works with an owner’s own vendors, as long as TCS schedules the appointments.

No. TCS property managers take all emergency calls, and owners are updated through the owner portal.

Not usually. Reserves are only requested when a property needs significant make-ready repairs.

Yes. TCS picks up management where the owner or previous manager left off.

Rent is due on the 1st and late after the 5th. TCS serves a notice to pay or vacate, then files for an eviction hearing if rent is still unpaid, usually heard within 10 to 14 days.

Yes. TCS is a licensed real estate brokerage, and its investment specialists help owners find, buy, finance and sell investment properties.

No. The only cost to apply is the $50 per-applicant screening fee.

Income of three times the monthly rent, two years of verifiable employment with no gaps longer than two weeks, two years of verifiable rental history with no 30-day late payments, no more than one bounced payment in the prior 16 months, and no eviction in the prior 36 months. Each owner may set slightly different standards. All TCS properties are offered under the Fair Housing Act.

Applications are usually processed within 48 hours.

Rent is due on the 1st of each month. It must be received by 6:00pm Eastern on the 5th to count as on time.

Contact the office so TCS can update the lease. A new roommate must apply, pay the $50 screening fee and be approved before moving in.

Every TCS listing appears on the Featured Rentals page. TCS does not advertise on Craigslist or Facebook Marketplace, never asks for cash, always offers a tour before you apply, and signs leases digitally. TCS staff emails end in @tcsmgt.com. To verify a listing, email scheduling@tcsmgt.com or call (215) 383-1439 and press 0.

Tenants submit requests through the AppFolio tenant portal on a phone or computer, where they can also message the TCS team. Owners track requests in the owner portal.

Yes. Emergency maintenance is covered 24/7/365 through TCS’s network of preferred local vendors.

Essential repairs under $350 are ordered right away and shown on the owner’s next statement. For anything over $350, or when the right fix is unclear, the property manager calls the owner first.

Visit TCS at 107 S. 2nd St., Suite 300, Philadelphia, PA 19106, call (215) 383-1439 or toll-free at (888) 827-6485, or email info@tcsmgt.com. The office is open Monday–Friday, 9am–5pm Eastern. Emergency maintenance is available 24/7/365.

Email scheduling@tcsmgt.com or call (215) 383-1439 and press 0.